DataHub® Product Support

Technical Support Resources

To insure you get the most from your investment in Cogent DataHub, we provide a variety of support resources on this page.  All support resources are available to both trial and registered users. Registered users with an active support contract receive priority response to phone and email support requests.

Contacting Technical Support

Before contacting support please check the online materials found on this page that are available 24 hours a day!


Phone:   Available to trial and registered users.

Hours:    8 AM to 5 PM US Eastern Time (GMT-5), Monday to Friday

US Toll Free:   +1 888 665 3678

Global:    +1 704 849 2773

Support Plans

Upgrading DataHub®


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1-888-665-3678 (US)

+1-704-849-2773 (Global),