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Your nightmare scenario. The device that likes to go offline in the middle of the night,
and by the time you get up, and get there, everything is OK. About the time you get home, it's having troubles again. The device is downstream of a wireless access point
at 10.1.1.244. Naturally you think "oh must be the wireless connection". Now what ?
If you have IntraVUE, you can get useful troubleshooting data without sitting around waiting! Lets look at an example:
- In IntraVUE you can look at the downstream connections from the wireless access point at 10.1.1.244 and see that they are all green.
- That means no bandwidth or ping threshold alarms have happened.
- So, unless you setup your thresholds too high in IntraVUE, the wireless connection is OK.
- Looking downstream of the switch at 10.1.1.7 you see a yellow line. That means alarms have happened there. Lets get some more data.
Here is the traffic data for the connection:
Now lets see when the ping thresholds are being exceeded by looking at the device event log. It looks like the ping failure is
pretty often and regular. Now you know that the problem is either the port on the switch, the cable, or the connection on the
device, or the device, but NOT the wireless connection. Now you can focus your troubleshooting in the right places, because IntraVUE showed you where to go.
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