Support

Software Toolbox is proud to offer quality service and support for the TOP Server product line. We have many popular HMI applications and multiple operating systems in our support labs as well as a variety of PLC hardware at our disposal to help us answer your questions throughout your relationship with Software Toolbox.

Technical Questions Before Purchasing:

If you have any questions about the TOP server we strongly encourage you to ask - we are known for our responsiveness and willingness to help insure you get the right solution. Email inquiries may be sent to tech@softwaretoolbox.com and are normally answered within the same business day (8 to 5 Eastern Time, US). Phone inquiries may be directed to 704-849-2773.

Post Sales Technical Support:

For technical product support, please visit our support knowledgebase first as many answers may found there. You may also submit personalized questions that go directly to our experts from the support knowledgebase website. Licensed customers are entitled to phone support at 704-849-2773 during normal business hours of 8 to 5 Eastern Time, Monday to Friday. When you call we may ask you for your version numbers and serial number - click to learn how to find your version information.