Product Support

Software Toolbox is known for the responsiveness and quality of our technical support. We clearly understand that your success as an integrator depends on predictable results and reliable support.

We have MultiSmart hardware in our offices in the hands of our support engineers and are very used to working with you by phone or email, no matter where you are.

Here is a list of your support resources:

• Frequently Asked Questions (FAQs)
• Personal support center - submit your questions to our engineers online, access status of your existing cases, and product delivery and registration history.
• Phone: 1-704-849-2773, 8 AM to 5 PM EST (GMT-5). Licensed users get first priority for phone support.
• Email: Please enter inquiries through our online system - these will get fastest service