Product Support

Check our list of Frequently Asked Questions (FAQs) as a first place to look. For personal assistance on a specific question or issue not answered by the FAQ list please visit our personal support center.

When you purchase a license of any of the OPC Systems .NET tools, you will receive the product, extensive electronic documentation and your are entitled to telephone technical support from our engineers for product related questions and issues.

Users of demonstration versions are encouraged to submit your questions via the personal support center; however you are welcome to call also.

Contacting us for support:

• Phone: 1-704-849-2773, 8 AM to 5 PM EST (GMT-5). Licensed users get first priority for phone support.
   
• Email: Please enter inquiries through our online system - emails to support@softwaretoolbox.com are handled after those entered through the online system.
   
• Support Fax: 1-704-849-6388
   

We look forward to serving your automation needs.