Must be cleaner starting point for all support information
- General support info - i.e how to contact us
- Use the RN Syndication Widget to display top FAQ contents on this page.
- list current version and provide link to download upgrade provided user is on valid support plan (link)
Easy to follow links to
- General app notes, quick start - written stuff that applies to all users
- HMI specific sections
COLIN Sez it’s OK to consolidate all documents, videos, etc into standard way as below.
- Using RN CRM Answer types as follows:
- Videos ->Link type answer
- WRF (Webexes) ->Regular answer types since we have to tell them to get the webex viewer
- PDF (appnotes) ->Document type answers