As our guarantee of your satisfaction, Software Toolbox provides you with a 30 day money back gaurantee. If after receiving your product or working with our support engineers on an issue you are not completely satisfied, notify us and we'll authorize a return and refund your money.
Note on return of Electronic Goods:
Returns of products that were delivered electronically (i.e. over the Internet instead of by shipment) are returnable provided we receive a signed Letter of Intellectual Property Destruction (LOD) stating that you have uninstalled the software and destroyed all electronic copies of the software provided to you. You may download an LOD form here: PDF (64 Kb) | Microsoft Word (39 Kb)
Requesting a Return:
Contact us at: Phone: +1-704-849-2773, Fax: +1-704-849-6388, Email: firstname.lastname@example.org
Your Name, Company, and contact information
Name under which the product was ordered (if different from yours)
Order number if available
Return shipment address -
ship packages back to us AFTER you have obtained an RMA number to:
Software Toolbox Inc.
148A East Charles Street
Matthews NC 28105 USA
Please do not return packages without an RMA number as it will only slow down processing your refund.
Non-refundable charges -
the following items are non-refundable
Bank Wire Transfer Fees