Location: Charlotte, NC (Matthews)
Hours: Mon-Friday, 8 AM - 5 PM EST
Qualifications: 4 year degree from accredited college or university and US Citizen or Permanent Resident.
Start Date: Immediate - Negotiable with the right candidate
Compensation: Competitive Salary + generous Benefits
Description: This is not what you think when you see “Technical Support”. Our Application Support Consultants have powerful technology at their fingertips to make the job easier. The entire team values and respects our Application Support Consultants, and our customers are generally competent individuals who respect competent opinions. Sure we expect results, but we know you take pride in your work and making a difference every day. We know in the right environment, your drive will yield great results. Our environment is not what you’d expect for this type of position - it’s a breath of fresh air. This position has opportunities for advancement into many parts of our business as outlined below. If you’re interested in joining our team, and have many of the key success factors indicated below, we’re willing to prove this.
“Technical” is more than a word here,because you’re working with great software products that let you get your brain into some high-level technology. Our customers are engineers with technical questions well beyond what you find in most other software related technical support jobs. This gives you new challenges and opportunity to use your intellect and problem-solving skills daily. We don’t out-source our support overseas and we aren’t interested in running a “burnout” machine. We’ve been around since 1996 and have a system that works for you and for our clients.
At Software Toolbox, our Application Support Consultants deliver the core value to our customers and, thus, are a very important and tightly integrated part of our team. Our customers come back to us again and again because our people consistently deliver competent technical support for our products before, during, and after the sale.
If you have the attitude and aptitude we seek and perhaps some experience in technical support, don't waste your talents and time with an organization that doesn't value the expertise you can deliver and treats you accordingly. Join our team and you'll find a work environment that values you, your skills and potential and offers you exciting, longer term opportunities where you can excel.
Our work environment is:
Technical Support Engineers at Software Toolbox:
Interested in Applying?